SOC decision-support platform

SOC ManagementSmart Scaling

SOCManage is a passive decision-support platform for enterprise SOC and MSSP teams: it ingests security alarm email in one stream and strengthens prioritisation through correlation and behavioural anomaly insight.

Quick facts

SOCManage in brief

This section is a concise product summary for buyers, analysts and AI assistants.

What it is

SOCManage is a passive decision-support platform for SOC and MSSP teams that centralises alarm email streams.

What it is not

It is not a SIEM replacement. It does not send active commands to your security products or auto-remediate incidents.

Where it helps

It helps reduce alarm noise, improve correlation quality and prioritise analyst attention with clearer operational context.

Operational visibility

Real-time decision support for email-driven security work

Real-time monitoring shows email-based alarm traffic on one screen, so teams can prioritise, analyse and act with better information.

Alarm visibilityOne screen
PrioritisationRisk-based
Trend analysisHourly and daily
Source correlationMulti-system
Category splitOperational clarity
  • Anomaly-focused alarm visibility reduces noise and surfaces critical events earlier.
  • Time-based volume analysis helps manage team capacity and shift planning with data.
  • Source and category breakdowns support faster root-cause understanding.
  • Weekly behaviour patterns help anticipate operational risk proactively.

Operational scale

Our current operational scale

These figures reflect our current customer count, source systems, and daily analysis volume.

  • Customers
    1
  • Source systems
    1
  • Daily email analysis
    ~1

Connect AI

One AI agent across your alarm data and systems

SOCManage reporting runs on Connect AI, an agent platform that connects your databases, APIs and apps and lets your team work with them in plain language.

ai.beassolution.com. Use your own LLM. Roles and audit trails stay with you.

Natural-language agent

Ask in plain language across connected systems and get text, tables, charts or KPIs.

Live data connectors

Query PostgreSQL, MySQL, OpenSearch, Snowflake, BigQuery and more, live.

Live APIs and MCP

Connect your services through OpenAPI. Any write waits for your approval.

Dashboards and widgets

Drag-and-drop executive dashboards, shared metrics and PDF or Excel export.

Anomaly monitoring

Scheduled detectors and incident triage, with human approval before any operational write.

Embed in legacy apps

Add a chatbot script to existing pages so older systems gain AI without a rewrite.

Incident and SLA management

Run incident lifecycle and service level in one place

The operations dashboard brings open incidents, critical alerts, assignments and SLA posture together, with refresh and distribution views so leadership and customer reporting share one source of truth.

Team coordination and incident ownership
Incident Management Central incident board

Open incidents, creation time and priority land on one screen; critical alerts get a dedicated focus area.

Organisational visibility Group-scoped incidents

Incidents cluster by team or customer group. Capacity and ownership become data-driven.

SLA and metrics dashboard
SLA and operational metrics MTTR, MTTA, targets

Mean time to respond and resolve is tracked against targets, so managers can see compliance and breach trends quickly.

Distribution views Severity, category, status

Severity, category and status distributions and the source breakdown appear in one panel, so busy sources are easy to spot.

Operational response and monitoring
Lifecycle Status and ownership

Incidents follow a status workflow with assigned analyst context. Takeover and progress states reinforce operational discipline.

Anomaly signal Threshold and recurrence analysis

Repeating events and threshold breaches surface with narrative summaries. Clear context for root cause and rule tuning.

SOC Manage mobile app

Critical alarms on your phone, the moment they matter

The SOC Manage mobile app sends push notifications for alarms that look critical, so your team is informed instantly, even away from the desk. Much of the work you do on SOCManage screens continues in the app.

Instant push notifications

Critical alarms reach the right people immediately through Apple and Android push notifications.

Incidents and alerts

See the incidents, alerts and assignments your account can access, in the same workflow as the web screens.

Update and comment

Update incidents and add comments from your phone, where your organisation enables it.

Secure, passive access

Organisation-issued accounts and trusted-device sign-in; the app never sends commands to your security products.

Mobile app privacy policy
Incident list with priority and status Incident details and source system Comments on the incident Update incident status Filter by priority, status and category Original alarm email Secure sign-in with OTP and trusted device Account and theme settings

Incident list with priority and status

Operational insights

Product capabilities derived from your data

SOCManage goes beyond dashboards. An AI-assisted analysis and reporting layer turns monitoring and incident data into findings your team can act on.

Trend and fluctuation analysis
Real-time alarm management Immediate risk awareness

Continuous monitoring helps detect critical alerts earlier and shortens SOC response time.

Volume and trend analysis Reading fluctuations with confidence

Hourly and daily trend comparisons make abnormal spikes and dips obvious, so you time action correctly.

Data-led team decisions
Operations planning support Shift insight from workload patterns

Weekday/weekend and day-of-week distributions make shift planning data-led, not guesswork.

Time-window analysis Peak-hour focused priority

Activity windows raise visibility in high-risk hours. Analyst focus lands on the moments that matter.

Strategic operational visibility
Source-system correlation Clear context for root cause

Source-based volume shows which systems feed an alarm, accelerating root-cause work.

Rule and routing optimisation Better alarm routing

Recipient and category hotspots become visible, so you can adjust alarm routing and cut wasted effort.

What we provide

Solutions built around how your security team works

SOCManage runs on top of your existing systems. It adds alarm management, correlation and anomaly analysis specific to your organisation without replacing any of your tools.

Alarm ingestion

Collects alarm email from SIEM, firewall, EDR/XDR and backup sources into one central stream.

Correlation and AI

Evaluates time, source, user, content, frequency and behaviour together to chain related events; interprets repeats and anomaly thresholds to cut false positives and prioritise real risk.

Passive security architecture

Delivers strong decision support without agents, without touching endpoints to "fix" alerts, and without replacing your existing tools.

Security by design

Improves operational visibility without changing your security architecture

Less alarm fatigue, clearer critical risk

Alarm blindness is mostly systemic, not a people problem. SOCManage separates real risk from noise at high volume so your teams decide faster and more accurately.

  • Makes repeat incidents visible
  • Highlights abnormal behaviour
  • Improves SOC focus quality

How it works

Simple. Non-intrusive. Secure.

SOCManage breaks alarm management into three steps, each with concrete gains for day-to-day operations.

Ingests

Alarm notifications from SIEM, EDR/XDR, firewall and backup are brought together in one email-driven stream without disrupting how you already integrate.

  1. 01
    Passive integration

    Heavy agent rollouts or invasive SIEM topology changes stay minimal. Your workflows stay intact while you go live faster.

  2. 02
    Single-stream consolidation

    Alerts from every source are timestamped and searchable in one place, so the inbox stays manageable and fewer notifications are missed.

  3. 03
    Content normalisation

    Subject, body and attachments are handled consistently. PDF or text attachments stay reachable from one operational view.

  4. 04
    In-platform processing

    Raw alarm traffic is processed in a controlled pipeline, often without mandatory export to third-party clouds.

  5. 05
    Operational visibility

    At shift start the team answers "what arrived today, where is the load?" from one screen. Source distribution is obvious.

Interprets

Timeline, entity, user and related signals are evaluated together to build contextual correlation, separating noise from likely real risk.

  1. 01
    Event chaining and grouping

    Alerts pointing to the same root cause chain together. Low-value alarm floods read as one incident story.

  2. 02
    Anomaly and trend

    Behavioural anomaly and trend reads highlight deviations from normal. Capacity and priority discussions become evidence-based.

  3. 03
    Human context

    Likely false positives can be flagged; analyst notes and closure codes carry context into the next review.

  4. 04
    Organisation-specific scenarios

    Correlation and insight can be enriched with scenarios that match your organisation. Operational language becomes a shared summary layer.

  5. 05
    Decision summary

    Decision-makers get a short summary with supporting indicators. Deep technical detail stays one click away when needed.

Prioritises

Criticality, blast radius and business continuity risk shape the queue. The SOC picks what to handle first with clear, consistent criteria.

  1. 01
    Risk-ordered queue

    Critical and high-priority alerts rise to the top, aligned with your SLA and incident response playbooks.

  2. 02
    Load and capacity visibility

    Time-based load and source splits make team pressure visible. Shift, escalation and capacity planning become measurable.

  3. 03
    Control stays in the SOC

    No auto-delete or auto-remediation. Action and approval stay with your SOC. The platform only supports decisions.

  4. 04
    Reporting and stakeholder communication

    Executive summaries and report outputs let you share daily or weekly performance with stakeholders in a common language.

  5. 05
    Measurable operations

    Alarm management stops being "inbox hygiene" and becomes an auditable, continuously improving security operation.

Resources

SOCManage knowledge hub

Quick, practical reads on our security approach, fit assessment and decision-support model.

Our security approach

Executive summary of our passive architecture, data isolation and compliance-focused model.

Is SOCManage right for you?

Fast fit criteria for enterprise SOC and MSSP teams.

Who built it?

A short story of how the product grew from real SOC needs.

FAQ

Frequently asked questions

Common questions about the platform, rollout, AI approach and data handling.

Is SOCManage a SIEM?

No. It does not replace your SIEM. It adds a complementary decision-support layer for alarm management.

Do we have to change existing systems?

No. Your infrastructure stays in place and the platform integrates passively.

Does it take automatic action?

No. Decision and action authority remain fully with your SOC.

Does AI send data outside?

No. Analysis stays inside the platform and is not shared with third parties.

Contact

Book an enterprise demo with your real alarm traffic

Without changing your SIEM or security stack, we walk you through email-driven alarm ingestion and correlation using scenarios from your own environment.

Response time: within 24 hours. Demo: real-data evaluation. Process: KVKK/GDPR-aware

Head Office (ME): Podgorica, Business Tower Montenegro, Bulevar knjaza Danila Petrovica 13/32, 81101 Podgorica, Montenegro

TR Office: Adnan Kahveci Mh, Avrupa Cd. No:108/96, 34528 Beylikduzu/Istanbul

SOCManage helps your SOC
decide faster and with more context

Turn alarm noise into measurable security insight without changing your stack, and raise operational efficiency.